Shipping & Art Care.
Museum-Grade Packaging
We believe the journey is as important as the destination. Every piece is housed in our signature Reinforced Gallery Crating.
-
Physical Protection: Each frame is secured with custom-fit corner protectors and multi-layered, eco-friendly cushioning.
-
The Seal: We use plastic-free, high-tensile paper tape to ensure your "Sanctuary" arrives in pristine, gallery condition.
Global Shipping & Insurance
We offer Complimentary Global Shipping on all framed collections.
-
Fully Insured: Every shipment is 100% insured. In the rare event of transit damage, we provide an immediate priority replacement at no additional cost to you.
-
Carbon Neutral: Our logistics partners utilize carbon-offsetting programs to ensure your art's arrival leaves a minimal footprint on the earth that inspired it.
-
Timeline: As each piece is printed and framed to order, please allow 3–5 business days for production and 7–10 business days for international delivery.
Caring for your Collection
To preserve the archival integrity of your Hahnemühle Photo Rag and the organic finish of our Bespoke Oak, we recommend the following:
-
Lighting: While our papers are acid-free and museum-grade, we recommend hanging your art away from prolonged, direct afternoon sunlight to maintain the depth of the Mediterranean palettes for decades.
-
Cleaning: Use a dry, lint-free microfiber cloth to gently dust the frame and the high-clarity acrylic. Never use glass cleaners or chemical solvents, as these can affect the raw wood finish.
-
Environment: Maintain a stable humidity level. Extreme moisture can affect the natural fibers of the fine-art paper and the expansion of the solid wood frame.
Our Guarantee
Your satisfaction is our primary metric of success. If you have any questions regarding the transit or care of your piece, our studio consultants are available for a private consultation via our Contact page.